Rental Liability & Damage Policy
Last Updated: 05/25/2025
At Kalispell e-Bike Rentals, our goal is to provide you with a safe, enjoyable riding experience. By renting from us, you agree to the following terms regarding responsibility and liability for damages:
1. Responsibility for Equipment
- You are responsible for the e-bike and all accessories (helmet, lock, air pump, flat repair kit, etc.) for the entire duration of your rental period.
- Equipment must be returned in the same condition as it was provided, with normal wear and tear excepted.
2. Damage & Loss
- You will be held financially responsible for any damage, loss, or theft of the e-bike or provided accessories during your rental period, regardless of fault.
- Damages will be assessed at the time of return. If immediate assessment is not possible, you will be notified of repair or replacement costs within [X] business days.
- Replacement costs will be based on the current retail value of the item(s).
3. Accidents & Personal Injury
- Riding an e-bike involves inherent risks. You accept full responsibility for your safety while riding and agree to operate the e-bike in compliance with all traffic laws and local regulations.
- Kalispell e-Bike Rentals is not responsible for injuries to you or others, or for damage to personal property, arising from your use of the rented equipment.
- We strongly recommend wearing your provided helmet at all times while riding.
4. Optional Damage Protection (if applicable)
- We may offer an optional damage protection plan at the time of rental. This plan covers certain repair costs but does not cover loss, theft, or reckless misuse.
- Please ask our staff for details before beginning your rental.
5. Weather & Environmental Conditions
- You are responsible for safely operating the e-bike in varying weather and road conditions.
- No refunds will be issued for early returns due to weather unless otherwise stated in our cancellation policy.
6. Agreement & Acknowledgment
By signing the rental agreement or completing an online booking, you acknowledge that:
- You have read and understood this Liability & Damage Policy.
- You accept full responsibility for the rented equipment during your rental period.
- You authorize Kalispell e-Bike Rentals to charge your payment method for any damage, loss, or theft that occurs while the equipment is in your possession.